Preschool swimming lessons

Please see the current prices for swimming lessons below.

Payment for our swimming lesson membership is taken fortnightly by direct debit, with the total cost spread out across the year with 26 equal payments. This minimises the cost impact to families and ensures your membership is easy to maintain.

No lock-in contracts – simply provide 14 days' written notice to cancel.

We review our prices each year.

Swimming lessons members receive:

• 48 lessons every year – one per week;
• unlimited pool access for the student, along with a supervising parent – great for practise or play;
• unlimited pool access to the pools at Boroondara Sports Complex and Ashburton Pool and Recreation Centre;
• 10% merchandise discount;
• access to four make-up lessons per year for children who miss a lesson;
• optional summer suspension during non-program weeks;
• certificates for each level of the program achieved.

Parents of children will receive:

• access to the SwimDesk parent portal to track your child’s achievements as they progress through the swim program.

• Swimwear for your child 
• Dry clothes
• Towel
• Goggles (recommended)

We also recommend that parents bring swimwear for themselves during the first few lessons in case your child needs your support in the water.

If your child is still in nappies, you will also need to bring aqua nappies that fit tightly around the thighs. Don't worry if you don't have any or forget to pack them – you can buy them in centre.

To provide a safe environment for your child, parents / carers must:

• come to the edge of the pool at the start of the lesson and directly hand over your child to the teacher;
• watch the swimming lesson and remain in the centre at all times;
• stay as close as possible to the lesson (such as by sitting in the chairs around the pool);
• come to the edge of the pool at the end of lesson and collect your child;
• only take photos in the pool area with prior arrangement (never in the changing room area). 

We can develop swimming lessons on request to cater for children with special needs. This may be in a small group setting or a 1:1 class, depending on the needs of the child.

To enrol your child or someone who you are a guardian for:

1. Create a responsible person / guest account
   • Visit the online customer portal
   • Select your centre
   • Select 'Swimming Lessons / Gymnastics'
   • Select 'Next'
   • Select 'Create Parent / Guardian Account'
   • Select 'Next'
   • Complete your (the responsible parent / guardian) details
   • Select 'Create account'
   • Select 'Enrol a student or make a Casual Booking'
   • Select your centre
   • Select 'Next'
2. Add a student
   • Complete the student details
   • Select 'Create account'
3. Determine your level (students must complete a level assessment to enrol in a day and time)
   • Select the 'Swimming Lessons' category to start the self-assessment 
   • Answer questions
   • Your level will be assigned
   • Select 'Next' to receive confirmation that you student account has been created
   • Select 'Select day and time' to be taken to the swimming lessons timetable for your allocated level
4. Enrol into your class day and time
   • Search and select your class day and time (these will be filtered to your allocated level)
   • Select 'Enrol now'
   • In the pop-up window, select 'enrol now' for the student you wish to enrol in this class
5. Make payment
   • Select your payment plan
   • Complete the agreement of terms and conditions
   • Select your preferred payment method (bank details or credit card / debit card) for your contract and select 'Next')

Payment methods

Please note, these details you enter will be linked to your contract for all future payments. You can change your payment details in the future using your online customer portal.

Bank details

• Enter your bank details
• You will be taken to the payment gateway to make your initial payment which will need to be made by a credit / debit card
• Make payment

Credit / debit card

• Enter your credit / debit card details
• Make payment
• Contract confirmation 

• You must register your absence, via the online customer portal, two hours prior to the lesson starting.
• You must not have exceeded the number of available make-up lessons per student (four annually).
• If your regular lesson falls on a public holiday or Easter Sunday classes will not be delivered and you will have a make-up lesson applied automatically. This will be in addition to your four make-up lessons annually.
• Make-up lessons have an expiry of 90 days from the absent class. Make-up lessons not claimed within 90 days will be forfeited.
• Absences can be registered seven days in advance. 
• Private and Access levels are not eligible for make-ups. Please contact us for the alternative options